Incident Response

Incident Response helps small businesses prepare for and handle IT issues and security events quickly, reducing disruption and restoring normal operations with a clear, calm process.

Incident Response is built for small businesses that want a practical plan for handling unexpected IT problems or security-related events without panic or confusion. Whether it’s a system outage, suspicious activity, or a major technology failure, having a clear process in place can make the difference between a short disruption and a long, costly one.

Triple H Solutions focuses on helping your business respond in an organized, business-first way. We work to understand what systems matter most to your operations, guide your team through containment and recovery steps, and keep communication clear so everyone knows what’s happening and what to expect.

Beyond resolving the immediate issue, we help you learn from each incident. By reviewing what worked and what can be improved, this service supports stronger processes and better readiness over time, helping your business stay resilient as your technology and operations grow.


  • Incident intake and initial assessment to understand impact and priority
  • Guided response steps to contain and limit business disruption
  • Coordination of recovery actions to restore systems and access
  • Clear communication support for internal teams during incidents
  • Post-incident review to improve future readiness and processes